Shipping policy
Shipping Policy
Last Updated: [Date]
Thank you for shopping with More You. We are committed to delivering your order safely and on time. Please review our shipping policy below.
1. Shipping Locations
We currently ship orders to addresses within India. Shipping availability may vary depending on the product and delivery location.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
For certain products that are made-to-order, customized, or require special handling, processing may take longer. In such cases, we will inform you of the expected dispatch time.
3. Delivery Time
Once your order has been dispatched, estimated delivery times are:
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Metro Cities: 3–5 business days
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Other Cities/Towns: 5–7 business days
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Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to weather conditions, public holidays, transportation delays, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges are calculated based on the product, order value, package weight, and delivery location.
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you may receive a tracking number through your registered email address or mobile number.
You can use the tracking details provided by the courier partner to check your shipment status.
6. Delayed or Lost Shipments
While we make every effort to ensure timely delivery, delays may occasionally occur due to courier issues, weather conditions, natural events, or other unforeseen circumstances.
If your order appears to be significantly delayed or lost, please contact us at [Email Address] or [Phone Number], and we will assist you in contacting the shipping provider.
7. Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information.
If an order has not yet been dispatched, please contact us immediately to request an address correction. Once an order has been dispatched, we may not be able to change the delivery address.
Additional shipping charges may apply if the package needs to be reshipped due to an incorrect or incomplete address.
8. Damaged Packages
Please inspect your package at the time of delivery. If the package appears damaged, tampered with, or contains damaged products, please take photographs and contact us within 48 hours of delivery.
We may request photographs, videos, or other information to process your claim.
9. Delivery Attempts
Our courier partners may make multiple delivery attempts. If the recipient is unavailable or the delivery cannot be completed due to an incorrect address or other customer-related reason, the shipment may be returned to us.
Any additional shipping charges for re-delivery may be payable by the customer.
10. Contact Us
If you have any questions regarding your order or shipping, please contact us:
[Company Name]
Email: [Email Address]
Phone: [Phone Number]
Address: [Business Address]
We will be happy to assist you with your shipment.